Muslim Women Network

MWN Helpline Evaluation 2015

April 2016

Muslim Women's Network UK set up a national faith and culturally sensitive service in January 2015 on a part time basis (3 morning / a week). Although the hours have been extended since, the first one year of the helpline (Jan-Dec 2015) was evaluated. The report contains case studies on a range of issues but some key findings included:

We received 814 contacts (phone, email, texts etc) and there were 335 beneficiaries

We were contacted about 39 different issues

Half of the callers also had a second underlying issue in addition to the primary reason for calling helpline

15% of the callers were experiencing three issues for which they needed help and advice.

In almost 7% of calls another language had to be used

Although calls were received from over 60s and under 18s most callers were in their 20s, 30s and 40s

The ethnic background of the callers varied but almost half were of Pakistani background

The callers were from across the country but one third were from the West Midlands

Men also called the helpline

The report can be downloaded above.

Help us to improve social justice and equality for women and girls

Our Supporters

Caroline Nokes MP

Conservative Party

Muslim Women's Network UK ensures that the voices of Muslim women are heard. They are not just a support network but a movement for change. I am proud to work with them.

Jess Phillips MP

Labour Party

MWNUK is courageous because of the uncompromising and fearless positions it sometimes takes when calling out injustice and inequality

Sadiq khan

London Mayor

I am proud to support and champion this fantastic organisation, which is informing policy and transforming lives.

Baroness Sayeeda Warsi

Conservative Party

MWNUK’s authenticity comes from knowledge of lived experiences of Muslim women and girls acquired through their helpline, research and members.

Naz Shah MP

Labour Party

They work tirelessly with passion and commitment to make a difference and improve outcomes for some of the most vulnerable women and girls in society.