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National Membership and Outreach Officer Back to Jobs Page
Closing Date: 04.05.18
Salary: £20 253 (pro rata) – (N.B. full working week is 37 hours) Employer: Muslim Women’s Network UK
Job Type: Part Time Hours: 28 hours / 4 days per week
Location: Birmingham, with flexibility to travel nationally to events/meetings Interview Date: W/C 14.05.18

Contract: 12 months
Start Date: June/July 2018


Job Description

MWNUK are looking for a dynamic and well-connected National Membership and Outreach Officer to implement a new Membership Digital Portal in order to deepen engagement with current members and grow and develop new member relationships. 

You will also develop and manage initiatives to raise the profile and awareness of the MWNUK’s work to potential members. Key to this is to raise awareness of issues affecting Muslim women and disseminate MWNUK's resource packs to Muslim female activists and third sector groups. These packs contain information on a range of issues such as discrimination, domestic violence, female genital mutilation, forced marriage, honour based violence, women’s rights in Islam, and mental health. The pack will also contain information on campaigning, advocacy and our bespoke helpline - the MWN Helpline.

You’ll be an excellent all-round communicator with the ability to consider opportunities to recruit new members and assess the risk or impact. You will have a positive attitude and experience of achieving within a semi-structured and target-driven environment.


Main Responsibilities
 
Membership responsibilities and tasks will be primarily to:

  • develop a membership engagement plan for new and current members to grow membership base and deepen engagement with current members
  • identify and recruit new members, including to target audiences, e.g. students
  • be the primary contact for members; answering queries from current and prospective members about membership, MWNUK, and our resources, activities and services
  • create opportunities and initiatives for members to come together, including on our online platform
  • support members to develop their interests, knowledge and engagement
  • encourage member interaction, including responding to consultations
  • identify, establish and support Volunteer Regional Champions 
  • maintain the quality and integrity of MWNUK’s membership records in accordance with data protection regulations and MWNUK’s policy and procedures
  • prepare analysis and reports on membership for the Executive Director and Board as necessary

Outreach responsibilities and tasks will be primarily to:

  • identify Muslim female activists and third sector groups who would benefit from using our resource packs. The outreach worker based in Birmingham will focus on activists / groups nationally which will be identified through our membership, events and desktop research.
  • collate information packs (all resources have already been published by MWNUK).
  • contact activists / third sector groups via telephone and email and also meeting them to disseminate packs and advising on how to make best use of them e.g. to cascade the information further.
  • follow up with activists and groups and how the information packs have been used.
  • maintain accurate records of all contacts made and how the packs have been used.
  • provide data from the project to the Executive Director every month.
  • carry out other responsibilities and tasks as directed by the Executive Director.


Personal Specification

  • Committed to the ethos and principles of MWNUK
  • Excellent interpersonal, spoken and written communication skills, especially via email
  • Highly developed skills using the Microsoft Office 
  • Demonstrated capacity and experience in the use of a web-based record database for purposes such as association membership systems
  • The ability to work in a systematic way with a minimum of direction
  • The ability to work effectively as part of a team
  • Proven track record establishing connections with strategic local and national stakeholders with high levels of professionalism
  • Understanding and knowledge of the Voluntary and Community Sector
  • Experience of working with BAMER women / organisations, particularly those from the South Asian and Muslim communities
  • Knowledge of key issues such as domestic violence, forced marriage, honour-based violence, discrimination etc.
  • Able to work under pressure and meet tight deadlines
  • Proactive, keen and committed individual and able to use own initiative
  • Experience of project organisation and delivery
  • Understanding and adhering to policies e.g. confidentiality, data protection and maintaining professional boundaries


Desirable

  • Valid UK driving licence and access to your own vehicle (mileage to be reimbursed)


Equality Act Exemption

*Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only*                 


Application Process

Stage 1 

Please send your cover letter and CV to contact@mwnuk.co.uk no later than 5pm Friday 4th May 2018.

Stage 2

Face to Face Interview week commencing 14th May 2018

 
 
 
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Address


Muslim Women's Network UK
The Warehouse
54-57 Allison Street
Digbeth
Birmingham
B5 5TH

Registered Charity No. 1155092

Contact Details


Tel: 0121 236 9000
Mobile: 07415 206936
Email: contact@mwnuk.co.uk

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